Legal
SMS Terms
Last updated: November 10, 2026
These SMS Terms explain the text messages Chatter Social Inc. (“Chatter”, “we”) sends for Chatter Studio, and your choices about them. They are part of our Terms of Service, and our Privacy Policy explains how we handle your information.
Programs
- Verification codes. When you start a Chatter Studio trial on the web, we text a one-time code to the mobile number you give us so we can confirm it is yours. We send one message each time you ask for a code.
- Chatter marketing texts. If you tick the box to receive them, we text you news about Chatter Studio and Chatter, such as new features, live events and offers. The box starts unticked. Agreeing is never a condition of buying anything, and you can use Chatter Studio without it. Message frequency varies.
Costs
Message and data rates may apply. Chatter does not charge for text messages. Your mobile carrier’s rates apply to the messages you send and receive.
How to stop or get help
- Reply STOP to any message to stop marketing texts. We will confirm with one final message and send no more marketing texts unless you sign up again. You can also reply STOP to a verification code message; you will then need to use another way to confirm your account.
- Reply HELP for help, or email support@chattersocial.io.
Your number and your privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from every category of sharing in our Privacy Policy and will not be shared with any third parties. Our text message provider processes your number only to deliver our messages to you.
Other terms
- You confirm that you are the account holder for the mobile number you give us, or have the account holder’s permission to use it.
- Carriers are not liable for delayed or undelivered messages.
- Supported carriers include the major US carriers. Message delivery is not guaranteed.
- If you change or give up your mobile number, please update it in Chatter Studio or reply STOP from the old number.
- We may change these SMS Terms. If we make a material change to the marketing program, we will ask for your consent again where the law requires it.
Contact
Chatter Social Inc., 1401 21st St #15341, Sacramento, CA 95811, United States. Email: support@chattersocial.io