Last updated: May 26, 2025
Welcome to Chatter, a social platform operated by Chatter Social Inc. (“Chatter,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of Chatter’s applications, websites, and services (collectively, the “Service” or “Services”). By downloading, accessing, or using Chatter, you agree to be bound by these Terms and by our Privacy Policy (which explains how we collect, use, and share your data) and any other policies or guidelines that we may provide. If you do not agree with these Terms, you must not use the Service.
By accepting these Terms, you represent that you have read and understood them. If you are using Chatter on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms, and “you” as used herein will include both you as an individual and that entity. Subject to your compliance with these Terms and all applicable laws, we grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service for your personal, non-commercial use.
PLEASE NOTE: These Terms contain important legal terms including limitations of liability, a disclaimer of warranties, and provisions governing dispute resolution and jurisdiction (Delaware law). You must be at least 12 years old to use Chatter (see Eligibility below), and by using Chatter you confirm that you meet this age requirement and are able to form a binding contract.
Chatter is a real-time, group-first social platform designed for community engagement via audio, video, streaming, and text. Our innovative Service enables users to interact in various ways, including:
Chatter is continually evolving – we may introduce new features, improve existing ones, or remove features as we innovate (see Modifications to Service below). We distribute our app globally via the Apple App Store and Google Play Store, so you can connect with communities worldwide. By using the Service, you acknowledge that Chatter provides a platform for user-generated content and live interactions, and that content you encounter is largely created by other users, not by Chatter. We are excited to have you on board and aim to foster inclusive, engaging communities for our users.
Minimum Age: You must be at least 12 years old to use Chatter. Chatter is not intended for children under 12, and we do not knowingly collect personal information from anyone under 12. If you are under 12, do not use the Service or provide any information to us. If we discover a user under 12, we will delete the account and associated data as required by the U.S. Children’s Online Privacy Protection Act (COPPA). In addition, if the law in your country requires that you be older than 12 for Chatter to lawfully provide the Services to you (for example, certain countries set the age of digital consent at 16), then you must meet that age requirement. Chatter may limit certain features by age (e.g. restricting access to certain content for minors) in compliance with local laws.
Parental Consent for Minors: If you are between 12 and the age of legal majority in your jurisdiction (for example, 18 in many places), you affirm that you have the permission of your parent or legal guardian to use Chatter, and that your parent or guardian has read and agrees to these Terms on your behalf. We reserve the right to ask for verifiable parental consent or age verification if needed. Parents and guardians are responsible for the activities of their minor children on the Service.
Account Registration: To access many features, you will need to create a Chatter account. When registering, you agree to provide accurate, current, and complete information (such as your name, username, date of birth, and a valid email or phone number) and keep it updated. You may not impersonate anyone or use a name or username that violates someone’s rights or that we otherwise reject. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. You are responsible for any activity on your account – if you suspect unauthorized access to your account or a security breach, you must notify us immediately. We encourage you to use strong passwords and enable available security features. Chatter will not be liable for any loss or damage arising from your failure to safeguard your account.
You may only create an account if you are permitted by law to use the Service. You must not be a person barred from using the Service under applicable laws or embargoes. We may require you to verify your identity or other information as a condition of using the Service or certain features.
Account Profiles and Use: When you create a profile, you may have the option to add personal details like a bio, photo, or other info. Please note that certain information (like your display name and username) may be publicly visible. You agree to use caution in sharing personal information. Chatter accounts are for personal use (or for authorized business/organizational use as approved by us). You agree not to sell, trade, or transfer your account to another person without our consent. If you use Chatter on behalf of a company or other entity, that entity must also comply with these Terms, and you represent and warrant you have the authority to bind that entity.
Guest Access: Chatter may allow limited use of certain features without a formal account (e.g. joining a live room as a guest via a link). Even as a guest, you are bound by these Terms and any applicable policies when you participate.
Chatter is largely a platform for user-generated content and interactive communication. “User Content” (also referred to as “Contributions”) means any content that users create, upload, transmit, or display on the Service. This includes, for example: audio spoken in live rooms, text messages or chats, images, videos, “Moments” you post, profile pictures or avatars you create (including AI-generated avatars), and any other material contributed by users. You retain ownership of the User Content that you create, subject to the rights you grant us under these Terms.
Your Responsibilities for Content: You are solely responsible for all User Content you contribute and for your use of the Service. This means: (a) you must only upload or share content that you have the right to use and share, and that does not violate any law or anyone’s rights; (b) your content and conduct must comply with these Terms and our Community Guidelines or content policies (if we have published any, and we may do so in the future); and (c) you assume all risks associated with your content (including anyone’s reliance on its accuracy, or any disclosure by you of information that makes you identifiable). By creating or sharing User Content, you represent and warrant that you either own or have all necessary rights and permissions to share that content and to grant the licenses in these Terms, and that doing so will not violate or infringe the rights of any third party. This includes obtaining permission from anyone featured in your content (e.g. if you post a photo or voice of someone else) and from the owner of any third-party content that you include. You also agree not to upload viruses, malware, or any code that could harm the Service or any users. We are not responsible for any actions you take with respect to your content.
License You Grant to Chatter: In order for us to operate and provide our Services, and to promote and improve them, we need certain permissions from you. By creating, posting, or sharing User Content on Chatter, you grant Chatter Social Inc. and our affiliates a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, host, store, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display your User Content (including any intellectual property rights in your content) for the purposes of operating, developing, providing, and promoting the Service. This means, for example, we may display or play back your content to other users, transcode or edit your content to conform to technical requirements or for promotional videos, use excerpts for marketing (e.g., featuring a clip of a great conversation in a Chatter promotional reel), and analyze your content to improve our algorithms and features. This license to us ends when you delete the User Content from our Service, with the following exceptions: (i) if your content has been shared with others as “public” or within other users’ content, it may continue to exist on the Service (for example, if you spoke in a recorded room, that recording may be kept by a host or by us if it’s a feature); (ii) we may retain copies of your content for a commercially reasonable period of time in backups or archives; and (iii) we may retain content as required by law or to enforce our legal rights.
Public Content: Content that you share in a public area of Chatter (such as in an open room, on a public Moment visible to all users, or on a public profile) is by its nature public. You understand that public content on Chatter can be seen and accessed by anyone, on or off the Service, including people who are not registered on Chatter. We may, for example, index public content for search or allow it to be embedded on other platforms. For public content, you grant Chatter, our users, partners, and the general public an irrevocable, perpetual license to use, reproduce, or share that content in connection with the Service and promotion of the Servicetos.clubhouse.com. In other words, once you post content publicly, we cannot control how others might use or reference it through our platform features. Be mindful of what you share publicly. If you delete public content, we will cease new sharing of it, but understand that cached or shared copies by others may persist.
Content Visibility and Settings: Chatter may offer privacy settings or controls that allow you to limit who can see certain content (for example, posts visible only to a group, or private rooms vs. public rooms). We will honor the choices you make within the Service. However, no system is perfect: users who have access to your content may still screenshot, record, or save it and share it elsewhere. Chatter is not responsible for circumvention of privacy settings by other users.
Prohibited Content and Activities: We are committed to maintaining a respectful and lawful community. When using Chatter, you agree NOT to:
This list of prohibited activities is not exhaustive. Chatter reserves the right to take down or remove any User Content and to take action against any account that, in our judgment, violates these Terms or our policies, or for any other reason in our sole discretion.
Chatter offers optional AI-powered features, such as our AI assistant “Luna” and avatar creation tools (which may utilize third-party AI technology to generate lifelike avatars or animated videos from user inputs). These AI features are provided to enhance your experience, but it’s important to understand how they work and the rules surrounding their use:
User Consent and Data Processing: By using Luna, the avatar generator, or any AI/augmented reality feature on Chatter, you consent to the necessary processing of your data to provide these features. For example, if you upload a photo or provide an image/voice recording to create an avatar, you consent to our (and our third-party partners’) analysis of that content to generate the avatar. Any personal data processed through these features will be handled in accordance with our Privacy Policy and applicable law. We partner with third-party AI providers to power some of these experiences (e.g., avatar animation, AR effects), and we take steps to ensure they handle your data securely and only for the intended purpose. Do not use these features if you do not want your data processed in this manner.
License and Ownership of AI-Generated Content: Content generated for you by the AI tools (such as an avatar or an AI-edited image or a transcript from Luna) is treated as your User Content for purposes of these Terms. That means you have rights to it, and you also grant us a license to use it just like any other content you create on Chatter (see User Content and License above). Note that some AI-generated content may incorporate or be based on Chatter’s own templates or software – you acknowledge that Chatter and its providers retain ownership of the underlying technology or templates. However, the specific output we generate for you can be used by you on Chatter within the bounds of these Terms.
Guidelines for AI Use: You agree to use AI features in a manner consistent with our rules and not to exploit them for harmful or illegal purposes. For example, do not use the avatar generator to create deepfakes of real people intended to mislead or defame; do not use AI outputs to harass others or generate explicit content that violates our policies. If you create an avatar or synthetic media using someone else’s likeness or voice, you must have that person’s permission. Misusing AI to deceive or impersonate (especially to impersonate any person in a manner that could be considered fraudulent or malicious) is prohibited. Chatter may impose further usage limits or checks on AI features to prevent abuse (for instance, limiting how realistic an avatar can mimic a public figure’s voice).
Disclaimer for AI Tools: AI features are experimental and provided “as-is.” While we strive for accuracy and fun, AI outputs may not always be correct or appropriate. The content generated by Luna (e.g., answers to questions or moderation suggestions) is machine-generated and could be incorrect or biased. You should not rely on it for advice, and you should use your own judgment. Chatter is not liable for any action taken based on AI-generated content. We also cannot guarantee that AI-generated avatars or content will always be available or error-free. We may modify or disable these features at any time.
By using the AI and avatar tools, you acknowledge the above and agree that Chatter may process your content with AIand that you will use the output responsibly and in accordance with these Terms. We may also include additional notices or prompts in the app when you use these features to remind you of these guidelines and obtain any additional consents required by law.
Chatter integrates with, and relies on, various third-party services to function and to offer certain features. By using Chatter, you acknowledge and agree to the following regarding third-party services:
Third-Party Providers (Infrastructure & Features): We use reputable third-party providers to power elements of our Service. For example, Chatter is hosted on Google Cloud infrastructure, which means your data may be stored and processed on servers provided by Google Cloud (among other locations). We also partner with third-party technology providers to enable special features such as AI avatars (e.g., realistic avatar animation) and augmented reality (AR) effects (for fun filters or visual enhancements in video). While we contract with these providers and aim to ensure they protect your data, third-party services are ultimately outside our full control. Therefore, you acknowledge that Chatter is not liable for downtime, data losses, security breaches, or other issues attributable to the failures of third-party providers. That said, if any such issue occurs, we will make reasonable efforts to address it and support our users. Using certain features may also require you to accept additional terms from the third-party (for instance, a provider’s end-user license if it appears within our app). We will inform you in the app or documentation if any such third-party terms apply, and by choosing to use those features, you agree to any additional terms. If you do not wish to use third-party integrated features, you can simply refrain from enabling those features.
External Links and Content: The Service or user content on Chatter may include links to third-party websites or content (for example, a user might share a YouTube video link or a news article). Chatter is not responsible for third-party websites or content accessible outside our platform. If you follow external links, you do so at your own risk, and you should review the terms and policies of those sites. A link’s presence on Chatter does not imply our endorsement of the third-party or its content.
Account Linking and Social Integrations: Chatter may offer integration with other platforms or social networks to enhance your sharing and connectivity. For example, you might have the option to link your Chatter account with a third-party social media account (such as Bluesky or other networks) so that you can share your Chatter Moments to that platform, find friends, or use a single sign-on. If you choose to connect Chatter to any third-party account or service, you: (a) authorize Chatter to interface with that service on your behalf (for instance, posting content or retrieving information as you direct); (b) grant Chatter permission to access, use, and store your credentials or other information from that service as needed to provide the integration; and (c) agree that you are responsible for maintaining your relationships and compliance with the third-party service’s terms. For example, if you multistream a Chatter live session to another platform, you must ensure that content complies with that platform’s community guidelines as well as Chatter’s. We do not guarantee that content shared from Chatter to an external platform will always display correctly or be handled according to your preferences – once the content leaves Chatter, it is subject to the third party’s control.
Liability and User Responsibility: Chatter is not responsible for what third-party services do. If you link to Bluesky or another service and share content, you are responsible for any consequences (for instance, if the content is removed by that platform or if your account there is affected). We encourage you to review the privacy settings and permissions of any accounts you link. You may disconnect integrations at any time via our settings (if available) or by revoking access from the third-party service (e.g., via your settings on that platform). It may take some time for Chatter to fully disconnect an integration. Chatter will not post to or access your external accounts without your authorization, and we will not disclose your login credentials for those accounts to other parties; however, by linking, you instruct us to handle your data with the third party which may involve data transfers. For more details on data sharing with integrations, see our Privacy Policy.
In summary, while third-party integrations are offered for your convenience and to expand Chatter’s functionality, any use of third-party services is at your own risk. We make no warranties or guarantees about third-party services, and they are provided “as is.” If you encounter an issue with a third-party integration, we may provide support to the extent we can, but you might also need to seek help from that third party.
Certain features of Chatter may be available only through paid services or subscriptions. For example, Group Subscriptions allow access to exclusive content or communities for a recurring fee. This section explains your rights and obligations when engaging in any purchases on Chatter.
Fees and Billing: If you choose to purchase a subscription or any paid feature (collectively, “Paid Services”), you agree to pay the applicable fees and any taxes as specified in the app or on our website at the time of purchase. Prices are shown in your local currency or otherwise as indicated, and are subject to change. When you subscribe, you authorize Chatter (or its authorized payment processor, including App Store or Play Store) to charge the designated payment method (such as a credit card, mobile platform account, or other method) for the recurring subscription fee, including any applicable taxes. Subscriptions will automatically renew at the end of each billing cycle (e.g., monthly or annually) unless you cancel or deactivate the auto-renewal. Upon renewal, you will be charged the then-current subscription rate using the same payment method, unless you cancel prior to the renewal date. We may, in our discretion, provide a notice of upcoming renewal or any price changes, but it remains your responsibility to manage your subscription.
App Store Purchases: If you downloaded Chatter via the Apple App Store or Google Play Store, and you purchase a subscription or any in-app product through those platforms, the payment and cancellation processes are also governed by the Apple App Store or Google Play terms and conditions. This means:
Cancellation of Subscription: You can cancel a recurring subscription at any time. If you cancel, you will continue to have access to the paid features until the end of your current billing period, but no further charges will be made. To cancel, use the appropriate platform or method:
No Refunds (Unless Required by Law): All charges for Paid Services are generally non-refundable, and there are no refunds or credits for partially used periods. For example, if you cancel in the middle of a month, you typically will not receive a refund for the remaining days. We may make exceptions if a refund is requested within a short grace period or in special circumstances (at our sole discretion), or if applicable laws in your jurisdiction provide for refunds. In certain jurisdictions, you may have a right to withdraw from a subscription purchase within a short period (e.g., a 14-day “cooling-off” period in the EU for digital services) – if such law applies and you are eligible, we will honor your rights as required. However, please note that if you use the paid service during that period, you may be deemed to have waived the withdrawal right to the extent permitted by law.
Declined Payments: If your payment method fails or your account becomes past due, we may suspend or revoke your access to paid features. You agree to promptly update your payment information if it changes (e.g., card expiration or billing address change). We reserve the right to retry charging your payment method at a later time and/or to seek payment through other means (including collection agencies and legal means, with you responsible for any costs we incur due to your non-payment).
Changes to Fees: Our subscription and product fees may change over time. We will inform you in advance of any material fee increase before it goes into effect, in accordance with applicable laws. If you do not agree to a price change, you may cancel the subscription before the next billing cycle. Continuing to use the paid service after the price change takes effect constitutes your acceptance of the new price.
Promotions and Free Trials: Chatter may occasionally offer free trials or promotional offers for paid services. Unless specified otherwise, free trials automatically convert to paid subscriptions if not canceled before the trial ends. Any promotional discounts apply only for the specified term; once the promotional period ends, regular charges will apply. We reserve the right to modify or terminate promotions at any time, as well as to determine your eligibility for a promotional offer.
Third-Party Fees: You are responsible for any internet or mobile charges that you incur when accessing the Service (for example, data charges from your carrier). Chatter is not liable for any such charges.
Group Subscription Specifics: If you are a creator or admin offering a group subscription through Chatter’s platform, additional terms may apply to you regarding payouts, revenue share, and responsibilities to subscribers (these would be provided in a creator monetization agreement or similar). As a subscriber to a group, understand that content is provided by the group’s owner/creator – we are simply the platform. While we require creators to follow our terms and provide promised benefits, Chatter is not directly responsible for the quality or frequency of creator-provided content. However, if you experience issues with a paid group (e.g., promised content not delivered), you can contact us and we will review for compliance with our policies.
Chatter’s Intellectual Property: The Service (including our apps, websites, and all content provided by Chatter) is owned and operated by Chatter Social Inc. and its licensors. All elements of the Service not defined as User Content are considered Chatter’s content or property. This includes, but is not limited to, the software and code that operates the platform; the design, branding, and look-and-feel of our app and website; our trademarks, logos, and service marks (like the name “Chatter,” our stylized logos, and names of features like “Luna” or “Rocket Chats”); and aggregated or compiled data from the Service. These are protected by intellectual property and other laws. Chatter reserves all rights not expressly granted to you under these Terms. You may not use Chatter’s name or branding, or any of Chatter’s content, except as allowed by these Terms or with our prior written permission.
We grant you a limited right to use our trademarks (like “Chatter”) only as needed to truthfully identify or describe our Service (for instance, to say “I have a Chatter account”). However, you cannot use our trademarks in a way that suggests sponsorship or endorsement by us without permission. Any goodwill arising from permitted use of Chatter trademarks inures to Chatter.
No Reverse Engineering or Misuse: You agree not to copy, modify, create derivative works of, decompile, or reverse engineer any part of the Service (except as allowed by law). You will not attempt to extract source code or data from the Service, except through documented and allowed features or APIs that we provide. Also, you may not use our intellectual property to create competing or derivative services (for example, using our graphics or code in another app) without authorization.
Feedback: We appreciate feedback, ideas, or suggestions (“Feedback”) you may provide to improve Chatter. If you choose to submit Feedback, you agree that we can use it freely and incorporate it into our products without any obligations to you. You hereby grant Chatter a perpetual, irrevocable, worldwide license to use and exploit any Feedback you provide, for any purpose, without compensation. (This simply means we might already be working on something similar to your idea, or we may decide to implement your suggestion – in any case, you won’t sue us or expect payment for using the Feedback.)
User Content Rights: Nothing in this section affects your rights in your own User Content, as discussed in User Content and Conduct above. You retain ownership of your content; however, if you delete content from Chatter it does not obligate us to delete copies we may have on backup or that other users may have saved, as noted prior. We do not claim ownership over your User Content, but you must have the rights to the content you post (you cannot upload anything you don’t have permission to use).
Copyright and Trademark Infringement Policy: It is Chatter’s policy to respect the intellectual property rights of others. If you believe any content on Chatter infringes your copyright or your trademark, please see the DMCA and IP Complaints section below for how to report it. We remove infringing content when properly notified, and we terminate repeat infringers in appropriate circumstances.
Chatter may monitor, screen, or moderate User Content and user activity on the Service, although we are not obligated to do so in every case. We reserve the right, but do not assume the obligation, to review any User Content or activity and take appropriate action. This may include removing or restricting access to content, or suspending/terminating accounts that violate these Terms or our policies.
Our Content Moderation Approach: We employ both automated tools (such as AI moderation filters) and human moderators to help keep Chatter safe and hospitable. Automated systems may flag or remove content that appears to violate rules (for example, detecting spam or graphic nudity), and human review is used especially for context or appeals. By using Chatter, you acknowledge that we may take down content or limit visibility for any reason, not just violations of law but also enforcement of our community standards and these Terms.
Removal and Suspension: We may remove or disable access to any User Content that we believe, in our sole judgment, violates these Terms, or that we are required to remove by law. We may also suspend or terminate your account (temporarily or permanently) for violation of these Terms, for repeated misconduct, or if required by law. Where required by law or applicable regulation (such as the EU Digital Services Act), we will endeavor to inform you of the removal or disabling of your content or the suspension of your account, and the reasons for that action. For example, if we remove one of your posts for hate speech, we may notify you that it was removed for violating our policies. There may be cases, however, where we cannot provide detailed notice – for instance, if we are prohibited by law enforcement demand, or if giving notice could harm someone or jeopardize an investigation.
Right to Appeal: If your content is removed or your account is restricted and you believe this was in error, you have the right to request a review or appeal. Chatter will provide a mechanism for you to contact us or submit a review request (for instance, through a form or email outlined in the notice you receive, or via a support channel). We will review appeals promptly and reinstate content or access if the removal/suspension was not warranted under our policies or applicable law. EU users specifically have the right to an effective redress mechanism under the DSA, and we aim to comply by offering an internal complaint-handling process and the possibility of out-of-court dispute settlement as required. Instructions for appeal will be included in our notice or can be found on our support site.
Reporting Violations: If you see content or behavior that you believe violates these Terms or our policies, you can report it to us. Use the in-app reporting functions (if available) or notify our support team. We will review reports and take action as appropriate. False or malicious reporting is itself a violation of these Terms, so please report responsibly.
No Liability for Enforcement: Under no circumstances will Chatter be liable for any decisions to remove content, suspend accounts, or take other enforcement actions in good faith to protect the community or comply with laws. The content rules apply equally to all users, including you; you may not act against us (legally or otherwise) for enforcing these rules in good faith. We also reserve the right not to disclose every detail of our moderation decision to you, as revealing certain internal processes might enable people to circumvent our safeguards.
Government or Legal Removal Requests: If we receive a legally binding order or request from a government or court to remove content or suspend an account, we will comply as required by law. Our policy is to notify users of such requests when allowed by law, but we may be restricted from doing so (for instance, a court order may forbid notifying the user). We will maintain records of removal requests and how we handled them in order to comply with transparency obligations (like those under the DSA for EU), and we may include such information in transparency reports.
Protecting your privacy is very important to us. Our Privacy Policy explains what personal data we collect, how we use and share it, and your rights regarding your data. By using Chatter, you acknowledge that we will collect and use your information as described in the Privacy Policy. If you do not agree with our data practices, please do not use the Service.
Global Privacy Compliance: Chatter is designed to comply with applicable data protection and privacy laws, including: the EU General Data Protection Regulation (GDPR), the UK GDPR and Data Protection Act, the California Consumer Privacy Act (CCPA) and its amendments, the Brazilian Lei Geral de Proteção de Dados (LGPD), the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), and other relevant regulations. We implement safeguards to protect personal data and honor the rights granted to individuals under these laws (such as rights of access, correction, deletion, and data portability, as detailed in our Privacy Policy). Users in certain jurisdictions (for example, residents of the European Economic Area, UK, Brazil, California, etc.) have specific privacy rights and protections under law. We encourage you to read the Privacy Policy for a detailed explanation of these rights and how you can exercise them.
Data Transfers: By using a U.S.-based service, you understand that your personal data may be transferred to and processed in the United States or other countries where we or our service providers operate. These countries may have data protection laws different from those in your home country. Whenever we transfer personal data internationally, we take steps to ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses for EU data as needed, or other lawful transfer mechanisms). Your use of the Service indicates your consent to such data transfers, to the extent permitted by law.
CCPA “Do Not Sell/Share”: Chatter does not “sell” personal information about our users in the traditional sense of exchanging data for money. We also do not “share” personal data for cross-context behavioral advertising in a way that would trigger opt-out rights under CCPA. If this changes, we will update our Privacy Policy and provide California consumers with appropriate opt-out mechanisms. California residents can learn more in our Privacy Policy and have the right to request access to or deletion of their personal information, among other rights.
COPPA and Minors’ Privacy: As stated in Eligibility, Chatter does not knowingly collect data from children under 13. We also do not target our Service to children. If you believe we might have any information from or about a child under 13, please contact us so that we can promptly investigate and delete it if necessary.
User Communications and Notifications: We may send you service-related communications (e.g., account verification, transactional emails, security notices) as part of our Service. Some of these communications are necessary as part of the Service (you may not be able to opt out of certain important notices). For marketing or optional communications, you will have the ability to opt out or unsubscribe. By providing us with your email or phone number, you consent to receive messages as described in the Privacy Policy and these Terms (with the option to opt out where required).
Analytics and Advertising: We use analytics tools to understand how users interact with Chatter and to improve our Service. We may also work with advertising partners to show you relevant content or promotional offers. These partners may set and access their own cookies or trackers on our Service (see Privacy Policy for details). You can manage your cookie preferences or device settings to control advertising identifiers. Users in certain jurisdictions can opt out of targeted advertising as described in the Privacy Policy or via provided tools.
For a comprehensive understanding of how we handle your personal data and privacy choices, please refer to the Privacy Policy. These Terms should be read in conjunction with that policy. In the event of a conflict between these Terms and the Privacy Policy regarding data matters, the Privacy Policy will usually govern how we handle personal data, while these Terms govern your use of the Service generally.
If you have questions about privacy or data protection on Chatter, you can contact us at the contact information provided in the Privacy Policy or in the Contact Us section below.
Chatter is committed to making our platform accessible to users of all abilities. We strive to design and develop our app and website in compliance with applicable accessibility laws and guidelines, including the Americans with Disabilities Act (ADA) in the United States and the Accessibility for Ontarians with Disabilities Act (AODA) in Canada. Our goal is to ensure that individuals with disabilities can independently acquire the same information, engage in the same interactions, and enjoy the same benefits and services through Chatter, in substantially equivalent ease of use.
Measures Taken: We incorporate accessibility features such as support for screen readers, text alternatives for non-text content (like images or buttons), captions for videos or audio where possible, and adjustable text sizes or contrast settings. We continually test our platform for usability by people with disabilities and seek feedback to improve.
Your Feedback: If you encounter any accessibility barriers on Chatter or have suggestions on how we can improve the accessibility of our Services, please let us know. You can contact us at [email protected] or through the support channels. We take feedback seriously and will make reasonable efforts to address issues promptly.
Third-Party Content: Note that while we strive to ensure our own content and interface are accessible, content provided by users (such as user-uploaded images or media) may not in itself include accessibility features (like alt text or captions) unless the user provides it. We encourage all users to consider accessibility when posting content (for example, by describing images for those who cannot see them). We are exploring features to allow community contributions to improve accessibility of user content as well.
By using Chatter, you acknowledge that accessibility is an ongoing effort and that some older content or features might not yet fully meet all guidelines, but our dedication to an inclusive experience is ongoing. We are committed to compliance with relevant regulations and to going beyond minimum requirements to make Chatter welcoming to everyone.
Chatter is an evolving platform. We reserve the right to modify, update, or discontinue the Service (in whole or in part) at any time and for any reason. We are constantly adding new features, refining existing ones, and sometimes removing aspects that are no longer viable or relevant. For example, we may add or remove support for certain devices or operating systems, introduce new functionalities, change the layout or interface, or shut down a particular feature or section of the app. We may not always provide advance notice for such changes, although we try to inform users of significant changes when feasible.
You agree that Chatter will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service or any feature within the Service. If you’re dissatisfied with any changes to the Service, your option is to stop using the Service. We value user feedback and consider it in our development process, but the final decision on changes rests with us.
If a change to the Service requires a change to how these Terms work (and is not already covered by the existing Terms), we will address that either by updating these Terms (see Changes to Terms below) or by providing a notice/requirement within the Service.
By You: You may stop using Chatter at any time. You also have the right to terminate your account at any time for any reason. This can typically be done through an account settings option (e.g., a “delete account” feature) or by contacting us to request deletion. Terminating your account means you will lose access to the Service and any data or content stored in your account (subject to our data retention and backup policies). If you terminate a paid subscription, the terms in Subscriptions above apply regarding stopping charges. Keep in mind that simply deleting the app from your device does not delete your account; you must follow the proper account deletion steps. Once your account is deleted, you might not be able to recover it, and some of your content (like posts in a group) might remain visible to others if they have been re-shared or stored (though it would no longer be attributed to you).
By Us (Account Suspension/Termination): We reserve the right to suspend or terminate your account or access to some or all of the Service at any time, with or without notice, and with or without cause. Without limiting the foregoing, we may suspend/terminate your account or restrict functionality if: (a) we reasonably believe you have violated these Terms or any applicable law; (b) you engage in a manner that poses a security risk or risk of harm/liability to Chatter or any third party; (c) we receive repeated complaints about you; (d) you have been inactive for an extended period of time (for example, if an account goes unused for a year, we might deactivate it to free up username space); or (e) for any other reason in our sole discretion. We may also remove or reclaim your username at any time if we deem it necessary (for instance, to prevent impersonation or if the username is associated with an inactive account).
Where reasonably possible, we will try to provide you with advance notice of account termination or significant feature limitation, but we are not obligated to do so. In some cases (e.g., severe violations, legal compliance, harm prevention), immediate action may be taken without notice. If we terminate for a violation, we may permanently ban you from re-registering on Chatter (including banning by certain device or other identifiers to prevent circumvention).
Effect of Termination: Upon any termination of these Terms (whether by you or us), your right to use the Service will immediately cease. You must cease all use of the Service and delete any local copies of the app or software you have. The following provisions of these Terms will survive termination (meaning they remain in effect even after your account is closed or you stop using Chatter): any licenses you granted to Chatter in User Content (to the extent needed for us to retain archival copies or fulfill legal obligations), all indemnification obligations, all disclaimers of warranties and limitations of liability, any definitions, and the sections on Intellectual Property, Subscriptions (to the extent of any owed fees), Governing Law and Disputes, DMCA, and General Terms.
If your account is terminated or suspended by us due to your breach, you will not be entitled to any refund of fees (if applicable) and you may lose access to any content associated with your account. We may delete your User Content, or we may choose to retain it for a period for evidence purposes (at our discretion and in accordance with law).
Appeals: If you believe your account was wrongfully suspended or terminated, you may contact us to appeal (as described under Content Moderation / Right to Appeal above). We will review and, if we find a mistake, reinstate your account with any appropriate conditions. However, our decision on termination appeals is final.
Use at Your Own Risk: Chatter strives to provide a great Service, but your use of the Service is at your sole risk. The Service and all content on it (including User Content) are provided “AS IS” and “AS AVAILABLE” without warranty of any kind. Chatter (and our affiliates, suppliers, partners, and agents) expressly disclaim all warranties and conditions of any kind, whether express, implied, or statutory, including without limitation any warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade. We make no warranty or representation that the Service (a) will meet your requirements or expectations, (b) will be uninterrupted, timely, secure, or error-free, (c) will be accurate, reliable, free of viruses or other harmful code, or (d) will result in any particular outcomes or that any defects will be corrected.
No Responsibility for User Content: You understand that Chatter is a platform and that we are not responsible for the content posted by any user or third party. Any material downloaded or otherwise obtained through the use of the Service is accessed at your own discretion and risk. We do not endorse, support, or guarantee the completeness, truthfulness, or reliability of any User Content or communications posted via the Service. You may encounter content that is offensive, indecent, or otherwise objectionable, or possibly mislabeled or deceptivetos.clubhouse.com. Chatter will not be liable for any content, including any errors or omissions, or any loss or damage incurred as a result of the use of any content made available via the Service.
Not Professional Advice: Any advice or information (for example, health, financial, or legal information) presented on Chatter by other users or via any AI assistant (like “Luna”) is for general informational purposes only and is not professional advice. You should not rely on such information as a substitute for professional advice. Always seek the advice of a qualified professional if you have questions that require expertise. Chatter does not warrant or endorse any third-party advice.
Third-Party Integrations and Links: We disclaim all liability for any third-party services, content, or websites you may access through Chatter. We do not warrant or support (and are not responsible for) any product or service advertised or offered by a third party through Chatter or any hyperlinked website. If you deal with third parties through Chatter, you do so solely at your own risk.
Service Availability: Chatter does not guarantee that the Service will be available at all times or in all locations. Outages, maintenance, or internet/network issues may occur. We are not responsible for any loss or damage that results from Service unavailability or connectivity issues. We may also limit availability of the Service in certain regions as required (for example, to comply with legal restrictions or if we choose not to offer the Service in certain countries).
Beta Features: If we offer experimental or beta features, those are provided “as is” without any warranties and may be changed or discontinued at any time.
Some jurisdictions do not allow the disclaimer of certain warranties, so some of the above disclaimers may not apply to you. In such cases, warranties are disclaimed to the fullest extent permitted by law. Chatter does not disclaim any warranty or right that we are prohibited from disclaiming under applicable law.
To the fullest extent permitted by law, Chatter Social Inc. and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, goodwill, data, or other intangible losses, arising out of or related to your use of (or inability to use) the Service. This limitation applies whether the claim is based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not Chatter has been informed of the possibility of such damage.
In particular, we will not be liable for:
Cap on Liability: Except where prohibited by law, in no event shall Chatter’s total cumulative liability to you for any claims arising out of or relating to these Terms or the Service exceed the greater of: (a) the total amount (if any) you paid to Chatter for the Service in the six (6) months immediately before the event giving rise to liability, or (b) USD $100.00 (one hundred U.S. dollars). If applicable law prohibits the limitation or exclusion of liability for certain damages, then Chatter’s liability will be limited to the smallest amount permitted by law.
Basis of the Bargain: You acknowledge and agree that Chatter has offered the Service and set its prices (if any) in reliance upon the disclaimers of warranty and the limitations of liability set forth herein. These sections form an essential basis of the agreement between you and us. You understand that without these disclaimers and limitations, the terms of use and any fees charged would be different.
Because some jurisdictions do not allow the exclusion or limitation of certain damages, some of the above limitations may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by applicable law.
You agree to indemnify, defend, and hold harmless Chatter Social Inc., its parent, affiliates, and their respective officers, directors, employees, agents, and partners from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees and legal costs) that arise out of or relate to any of the following: (a) your use of the Service, including any content you create, post, or share (your User Content); (b) your violation of these Terms or of any law or regulation; (c) your violation of any rights of any third party, including any intellectual property, privacy, publicity, or other proprietary or personal rights; or (d) any misrepresentation made by you. This indemnity obligation includes paying for Chatter’s attorneys’ fees and other costs of defending such claims (including at appeal).
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (and doing so will not excuse your indemnity obligations). If we exercise this right, you agree to cooperate with our defense of that claim and you may not settle a claim without our prior written consent. You agree to promptly notify Chatter of any third-party claims of which you become aware, and to keep us informed as to developments.
This indemnification provision will survive termination of your account or the Service.
Example: If you post content on Chatter that infringes someone’s copyright and they sue Chatter, you’ll cover those costs and damages because you broke the rules by posting content you didn’t have rights to. Similarly, if you use Chatter for an illegal purpose and that causes us to be sued or fined, you will be responsible for those costs.
Chatter respects the intellectual property rights of others and expects our users to do the sametos.clubhouse.com. If you believe that any content on the Service infringes your copyright, you may send us a notice requesting that the content be removed or access to it blocked. Similarly, if you believe any Chatter username, group name, or content infringes your registered trademark, you may notify us with a trademark complaint.
DMCA Notice (Copyright Infringement): If you are a copyright owner or an agent thereof, you may submit a notification under the U.S. Digital Millennium Copyright Act (DMCA). A valid DMCA notice should be in writing and include the following information (please consult 17 U.S.C. §512(c)(3) or see the U.S. Copyright Office’s published guidelines for further detail):
Please send copyright infringement notices to our designated copyright agent at:
Attn: Copyright Agent – Chatter Social Inc.
10411 Motor City Dr. #350
Bethesda, MD 20817, USA
Email: [email protected]
Alternatively, you may use any online form we provide (if available) for submitting DMCA notices. Subject line of email: “DMCA Notice – [Your Name]”. Please note that incomplete or incorrect notices may not be processed.
DMCA Counter-Notice: If your content was removed due to a DMCA notice and you believe it was wrongly removed (for instance, as a result of misidentification or fair use), you may send us a counter-notification. A counter-notice must include: (a) identification of the removed content and where it appeared, (b) a statement under penalty of perjury that you have a good-faith belief the content was removed due to mistake or misidentification, (c) your name, address, phone, email, and a statement consenting to the jurisdiction of the Federal District Court for the district where your address is (or D. Maryland if you reside outside the USA), and that you will accept service of process from the original claimant, and (d) your signature. Upon a valid counter-notice, we will forward it to the original complainant. If they do not inform us within 10 business days that they have filed a court action to restrain you, we may restore the material.
Repeat Infringers: In accordance with the DMCA and other applicable laws, Chatter has a policy to terminate accounts of repeat infringers in appropriate circumstances. If a user repeatedly uploads infringing content, we will take action which may include banning the user from the platform.
Trademark Complaints: If you believe a user’s content or account name on Chatter infringes your registered trademark (e.g., they are using your business name or logo in a way likely to confuse consumers), you can send us a trademark complaint at the contact above or via our support channels. Please include details of the trademark (registration number, country), the content/user in question, and an explanation of the concern. We will review and take appropriate action, which might include removing or renaming content, or transferring a username if it is being used in bad faith and the trademark is identical.
False Claims: Submitting a false DMCA notice or counter-notice, or a false trademark claim, can have legal consequences including potential liability for damages (under §512(f) for DMCA). Do not make false claims. If you’re unsure whether content on Chatter infringes your rights, consider consulting an attorney first.
Chatter will respond to valid and complete notices as required by law. For further information on intellectual property complaints, you may refer to our Help Center or contact our legal team at the address above.
(Note: The contact information above is for IP/legal notices. General support inquiries should be directed to our support email or in-app help; misuse of the copyright agent email for non-IP matters may result in a delayed response or no response.)
Chatter may revise or update these Terms of Service from time to time. If we make changes, we will notify you by updating the “Last Updated” date at the top of the Terms and, for substantial changes, we may provide additional prominent notice (such as via email notification or in-app alert) as required by law. We will also keep an archive or change log of older versions for reference where required (for example, the European Union’s Digital Services Act may require that previous versions of terms remain accessible in a public database).
Your Continued Use = Acceptance: Updated Terms will be effective as of the time of posting (or a later date if stated in the update). By continuing to use Chatter after an update takes effect, you agree to be bound by the revised Terms.If you do not agree to the new Terms, you must stop using the Service and, if applicable, cancel any subscriptions or delete your account. We encourage you to review these Terms periodically to stay informed about our rules.
Material Changes: If a change materially affects your rights or obligations, we will make reasonable efforts to notify you in advance (per the notification methods above). However, changes addressing new functions or made for legal reasons may become effective immediately. We will indicate the effective date of the updated Terms clearly.
Consent for Minors (if needed): If you are a minor and we change terms in a way that requires renewed parental consent under certain regulations, we might require your parent/guardian to review and accept the updated terms on your behalf.
Please note that no amendment to these Terms will apply to any dispute between you and us that arose prior to the effective date of the amendment (unless otherwise agreed by the parties or required by law).
Governing Law: These Terms and any dispute arising out of or relating to the Service or these Terms will be governed by and construed in accordance with the laws of the State of Delaware, USA, excluding its conflict of laws principles. However, we recognize that different consumer protection laws might apply to you depending on your country of residence. Nothing in this section will deprive you of any mandatory consumer protections under the law of your habitual residence, to the extent those apply (for instance, if you reside in a country that will not allow the waiver of certain rights or requires application of that country’s law for certain consumer disputes, that local law may override this Governing Law clause to the minimum extent required).
Jurisdiction and Venue: Except where prohibited by applicable law, or where we mutually agree to a different forum, you and Chatter agree to submit to the exclusive jurisdiction of the state or federal courts located in the State of Delaware, U.S.A. for the resolution of any dispute arising out of or relating to these Terms or the Service. You and Chatter consent to the personal jurisdiction of such courts and waive any objection (“forum non conveniens” or otherwise) to the jurisdiction of those courts. Delaware is our agreed venue for any permissible court action (subject to the above-mentioned exception for overriding consumer rights). If you reside outside of the United States, you understand that any legal proceedings taking place in Delaware courts will occur in English and under U.S. procedural rules, and you willingly accept this.
Arbitration (if applicable): At this time, we are not mandating arbitration in these Terms. However, we reserve the right to propose an arbitration agreement in the future. If we do so, we will update these Terms and provide notice and an opportunity to opt-out if required. For now, any disputes will be resolved in court as stated above unless otherwise agreed. (If you and Chatter mutually agree to arbitration for a particular dispute, that is permissible even now, but it is not required.)
Improperly Filed Claims: All claims you bring against Chatter must be resolved in accordance with this Governing Law and Jurisdiction section. Any claim filed or brought contrary to this section (for example, a claim filed in a different jurisdiction or in a collective manner not permitted) may be considered improperly filed. In such a case, to the extent permitted by law, Chatter may recover attorneys’ fees and costs up to a reasonable amount, provided that Chatter has notified you in writing of the improperly filed claim and you have failed to promptly withdraw or correct it.
Time Limits: Where permitted by law, any claim or cause of action arising out of or related to use of the Service or these Terms must be filed within one (1) year after such claim or cause of action arose, or else it will be permanently barred (this does not apply to residents of jurisdictions that disallow time limitations on bringing claims).
Class Action Waiver: To the extent permissible by law, you and Chatter agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. Further, unless both you and Chatter agree otherwise, the court may not consolidate more than one person’s claims or otherwise preside over any form of a representative or class proceeding. (If this class action waiver is found to be unenforceable, then any class claims must proceed in court, not arbitration, if arbitration had been contemplated.)
Exceptions: Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any competent jurisdiction to prevent actual or threatened infringement, misappropriation or violation of copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights.
European Users: If you are a user located in the European Union, you may also be entitled to submit a dispute for online resolution to the European Commission Online Dispute Resolution (ODR) platform, though we do not commit to using that platform unless required.
We encourage you to contact us first to try to resolve any issue informally. Our support team is available to address concerns, and most user issues can be resolved through our support channels without legal intervention. We value our relationship with our users and will try to resolve disputes in good faith before resorting to formal legal proceedings.
Entire Agreement: These Terms (including any referenced agreements like the Privacy Policy and any additional guidelines or terms presented within the Service for specific features) constitute the entire agreement between you and Chatter regarding the Service, and supersede all prior agreements, proposals, negotiations, or communications (whether oral or written) between you and us relating to the Service. Any additional documents (like a separate creator agreement or beta feature terms) are only binding if expressly incorporated and agreed by Chatter.
No Waiver: Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Chatter to be effective. If we do waive a breach of any term, it does not mean we are waiving any subsequent breach or any other term.
Severability: If any provision of these Terms is held to be unlawful, void, or unenforceable by a competent court, that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable (if permitted by law) or disregarded if not, and the rest of the Terms will continue in effect.
Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms freely (for example, in the event of a merger, acquisition, sale of assets, or by operation of law). These Terms shall inure to the benefit of and be binding upon the parties and their permitted successors and assigns.
No Agency: No joint venture, partnership, employment, or agency relationship is created between you and Chatter as a result of these Terms or your use of the Service. You do not have any authority to bind Chatter in any respect.
Third-Party Beneficiaries: Except as expressly provided in these Terms, there are no third-party beneficiaries to this agreement. Notably, Apple, Inc. and its subsidiaries (for users who download via the App Store) are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple shall have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary. Aside from that exception and any others explicitly mentioned, only you and Chatter have rights under these Terms.
Force Majeure: Chatter will not be liable for any delay or failure in performance of the Service (or any part of it) by reason of any cause beyond our reasonable control, including acts of God, war, terrorism, cyber attacks, embargoes, riots, fires, earthquakes, strikes, power or internet disturbances, acts of hackers or third-party internet service providers, or any other unforeseeable events of that nature.
Notices: We may provide notices or communications to you via email, postal mail, phone, push notification, postings within the Service, or other reasonable means. You consent to receive electronic communications from us. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. If you need to give us notice, you can do so by postal mail to Chatter’s mailing address provided below, with a copy via email to our support.
Contact Information and Customer Support: If you have any questions, concerns, or feedback about these Terms or the Service, you can contact us at:
Chatter Social Inc.
10411 Motor City Dr. #350
Bethesda, MD 20817, USA
Email: [email protected] (for general support inquiries)
Legal: [email protected] (for legal notices or questions about these Terms)
DMCA Agent: (see DMCA section above for specific contact)
We will do our best to respond to your inquiry in a timely manner. Please note that support may be provided only in certain languages (primarily English, at this time).
Acknowledgement: By using the Service, you acknowledge that you have read these Terms, understand them, and agree to be bound by them. If you are using the app via a platform (such as iOS or Android), you also acknowledge the respective platform terms (Apple App Store or Google Play terms) that apply to you and that those platform providers are beneficiaries of these Terms where stated.
Thank you for being a part of the Chatter community! We hope you enjoy using Chatter to connect with others. Let’s build something great together – while respecting the rules and each other.
